I just bought this controller and yea it’s a great prduct I even downloaded its software updates but it’s replaceable parts you can’t find they are always out of stock which means their always breaching down and the software won’t work right I have been trying to reprogram thD-pad since I bought it on the main profile but nothing changes left goes up right goes down down goes down and left goes even with their programmable software it won’t thank god the second profile functions properly or it would be a piece of junk that’s made very good but won’t function. I wish I could get instock replacement parts and find someone to talk to that knows how to program a software program that works and this would be a great product . I just bought a Ferrari controller without any motor basically. Very disappointed one day I have had this and it’s just crap. Can’t find replacement parts on a new controller and the programming software doesn’t work. Can Astro respond or fix this or don’t they even care about the product they claim is so good.