FIFA 15 Ultimate Team has had a lot of issues since the game’s launch, especially in the item transfers sections and coin’s boost. But now, EA Sports has finally done something about it!
“We recently ran into a technical issue that prevented us from properly resolving stuck content (player items or coins) for the FIFA Ultimate Team accounts of a small number of FIFA fans,” said EA Sports on its support site. “We are now able to review these select few accounts, and we will be working to unstick these items for the affected FIFA fans.”
EA Sports has also some apologies gifts for the users affected by those issues, “a one-time package of untradeable packs” to be more precise. The affected users will be contacted via their Origin email address or their EA Sports Football Club News Alerts for confirmation.
“After receiving this update, expect your untradeable packs to arrive within the next few days,” says EA Sports
Source: EA Sports Support