whatshot 16080 Pts
remove_red_eye 14680 favorite 0 mode_comment 14
access_time December 29, 2014 at 7:41 AM in Sony by Ramon Aranda

Fix PSN temporarily with MTU change on the PS4

ps4

There are still many users who cannot sign into the PlayStation Network as of today, despite Sony’s claim that it’s up and running again. Apparently, while services resume, they are still not available to everyone, as many of you are still getting the NW-31194-8 error (or in some cases, even CE-35287-5) but there is a temporary fix.

According to Sony, you can change the MTU settings on the PlayStation 4 to help you get back on PSN while the service gradually returns.

To change the MTU settings follow these steps:

  • First go to Settings and then to Network.
  • Go to Set Up Internet Connection, and select “Custom”.
  • Don’t change any other settings except “MTU”, to 1473.

You may have to reset the PS4 after that but many users on Twitter and the PlayStation forums are getting results with those steps, so give it a go.

Once PSN is back in full form though, you’ll need to go back and change the MTU back to 1500.

Comments:

  • stef December 29, 2014 at 8:26 AM

    thanks !

  • bbadtz December 29, 2014 at 8:39 AM

    ..works!

  • Ramon Aranda December 29, 2014 at 8:52 AM

    Glad that worked for guys!

  • Anding December 29, 2014 at 8:54 AM

    does not work for me. Not with cable or eifi. Tried to reset ps4 and router, but nothing is happening. Any other tips? Also tried the 8.8.8.8 8.8.4.4 tips….

    • Zack January 26, 2015 at 10:31 PM

      Same. I tried the open Dsn and my unotelly Dsn and it doesn’t work for me either. I get maybe a good 4 minutes of shit working. Besides that nothing loads. Not even Netflix. I wanna brake this fuckin ps4.

  • Joe December 29, 2014 at 9:53 AM

    It doesn’t work

  • Jane December 29, 2014 at 12:52 PM

    Some had to set it to 1450.

  • droogrek December 29, 2014 at 1:49 PM

    Thnx, this realy fixed it!

    Thumbs up 😀

  • alex January 26, 2015 at 9:42 AM

    It did not work for me 🙁

  • Pierre August 15, 2015 at 12:22 PM

    Did’t work for us😢😢😢

  • How To Change The Mtu | Lalataso-5 April 12, 2016 at 6:02 PM

    […] Fix PSN temporarily with MTU change on the PS4 – There are still many users who cannot sign into the PlayStation Network as of today, despite Sony’s claim that it’s up and running again. Apparently, while services resume, they are still not available to everyone, as many of you are still getting the … […]

  • Chris June 27, 2016 at 11:24 AM

    I’ve tried everything that’s been said on the internet. I’m wondering if I just got a bad ps4. Freaking ticked

  • Dan August 21, 2016 at 1:23 AM

    Didn’t work. Any other suggestions to change this expensive rock back to a fully functional PS4?

  • Dan August 21, 2016 at 1:27 AM

    I have tried everything I could find online to fix this and so far nothing has worked. I’m really frustrated I can connect to the Internet through wifi no problem, but can’t even use any of the functions on the PS4 without being able to sign into PSN! I am amble to sign in to PSN from my iPhone and the PC, so there is something wrong with this supposed “plug and play” console! PS4 or POS?!!! Come on! Make it work already…

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.