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Fix PSN temporarily with MTU change on the PS4
There are still many users who cannot sign into the PlayStation Network as of today, despite Sony’s claim that it’s up and running again. Apparently, while services resume, they are still not available to everyone, as many of you are still getting the NW-31194-8 error (or in some cases, even CE-35287-5) but there is a temporary fix.
According to Sony, you can change the MTU settings on the PlayStation 4 to help you get back on PSN while the service gradually returns.
To change the MTU settings follow these steps:
- First go to Settings and then to Network.
- Go to Set Up Internet Connection, and select “Custom”.
- Don’t change any other settings except “MTU”, to 1473.
You may have to reset the PS4 after that but many users on Twitter and the PlayStation forums are getting results with those steps, so give it a go.
Once PSN is back in full form though, you’ll need to go back and change the MTU back to 1500.
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thanks !
..works!
Glad that worked for guys!
does not work for me. Not with cable or eifi. Tried to reset ps4 and router, but nothing is happening. Any other tips? Also tried the 8.8.8.8 8.8.4.4 tips….
Same. I tried the open Dsn and my unotelly Dsn and it doesn’t work for me either. I get maybe a good 4 minutes of shit working. Besides that nothing loads. Not even Netflix. I wanna brake this fuckin ps4.
It doesn’t work
Some had to set it to 1450.
Thnx, this realy fixed it!
Thumbs up 😀
It did not work for me 🙁
Did’t work for us😢😢😢
[…] Fix PSN temporarily with MTU change on the PS4 – There are still many users who cannot sign into the PlayStation Network as of today, despite Sony’s claim that it’s up and running again. Apparently, while services resume, they are still not available to everyone, as many of you are still getting the … […]
I’ve tried everything that’s been said on the internet. I’m wondering if I just got a bad ps4. Freaking ticked
Didn’t work. Any other suggestions to change this expensive rock back to a fully functional PS4?
I have tried everything I could find online to fix this and so far nothing has worked. I’m really frustrated I can connect to the Internet through wifi no problem, but can’t even use any of the functions on the PS4 without being able to sign into PSN! I am amble to sign in to PSN from my iPhone and the PC, so there is something wrong with this supposed “plug and play” console! PS4 or POS?!!! Come on! Make it work already…