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Fix PSN temporarily with MTU change on the PS4

by on December 29, 2014
 

ps4

There are still many users who cannot sign into the PlayStation Network as of today, despite Sony’s claim that it’s up and running again. Apparently, while services resume, they are still not available to everyone, as many of you are still getting the NW-31194-8 error (or in some cases, even CE-35287-5) but there is a temporary fix.

According to Sony, you can change the MTU settings on the PlayStation 4 to help you get back on PSN while the service gradually returns.

To change the MTU settings follow these steps:

  • First go to Settings and then to Network.
  • Go to Set Up Internet Connection, and select “Custom”.
  • Don’t change any other settings except “MTU”, to 1473.

You may have to reset the PS4 after that but many users on Twitter and the PlayStation forums are getting results with those steps, so give it a go.

Once PSN is back in full form though, you’ll need to go back and change the MTU back to 1500.

Sony

CE-35287-5NW-31194-8ps4PS4 MTUpsnPSN hack

Ramon Aranda

Ramon Aranda is the Senior Editor and has been with GotGame since 2011. Past work includes stints at 1up.com, Electronic Arts and Glu Mobile in QA, production and marketing. He's a life-long gamer who began his love of gaming with the Atari 2600 and then the original NES, which he still owns (and works!). You can follow him on Twitter @Ramon3MR.

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