Microsoft has some catching up to do. The Xbox One has sold half of what the PlayStation 4 has sold since its launch, and its games aren’t up to the same resolution quality as Sony’s.
It’s shown that it listens to what people say about its console. It reverted on the always-online features for the console and it’s released a bundle without the Kinect for $100 cheaper, making it directly competitive to the PS4. Microsoft makes mistakes, but at least it seems to want to fix them.
The next step will be the resolution of its games, apparently. Microsoft reportedly forced Blizzard to raise Diablo 3’s resolution to 1080p, presumably because people have been upset about the visual quality of Xbox One games lately. It’s also probably desperate to raise its sales up to meet the PS4s, and good will might be it’s only tool left.
Although the change in resolution does hurt the quality of the frame rate, Diablo 3 on Xbox One is now mostly equal to its PS4 version.
This change shows that Microsoft is exercising its power as a platform holder to make changes for the people who play its games. It’s putting its consumer’s wants first over the ultimate quality of the game. Like it or not, it’s Microsoft taking a stance. And that’s what it’s needed to do for a while.
Identity is important when it comes to consoles. Right now, we see Sony as what it wants us to see it as: a company about the games. Microsoft, on the other hand, is a little more mixed. This causes distrust, and that’s the last thing you want when you’re asking people for hundreds of dollars to buy your product.
Now, Microsoft has to stick to this. It has to make a clear statement about how it sees games on its platform. All we can do now is keep being vocal about our support and lack of it and watch to see how it responds.