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access_time November 19, 2013 at 8:23 PM in by Adam Larck

‘Less than 1 percent’ of PS4s having issues

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Sony has said that it’s been a fairly low number of PlayStation 4 units affected by damaged hardware.

While talking to Engadget, a Sony representative said that “there isn’t a singular problem that could impact a broader percentage of PS4 units.”

“The number of affected PS4 systems is less than one percent, which represents a very small percentage of total units shipped to date and is within the expected range for a new product introduction,” a Sony representative said. “We understand the frustration of consumers that have had a problem and are working with them and our retail partners to help troubleshoot issues and ensure affected units are exchanged.”

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