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access_time September 4, 2013 at 10:30 AM in News by Peter Whitehead

FFXIV server problems caused by “conservative estimates” of how many people would buy the game


The server problems that have beset the launch of Final Fantasy XIV: A Realm Reborn were down to Square Enix having “conservative estimates” as to how many people would actually buy the game, game director Naoki Yoshida has told Polygon.

The MMO was originally released back in 2010 but Square Enix pulled the product after receiving widespread criticism that the game was not in a fit state to play. Yoshida explained that the team thought that this experience would put people off picking it up this time around saying, “Because of the rocky launch [of the 1.0 version] we were a little conservative in our estimates of what was going to happen with the second launch, because we thought people would be wary of that first launch and wait and see what the reaction was before coming in.”

The reaction of fans has actually led to far more people picking up the game than Yoshida thought, “What actually happened was everyone decided to come and play at the beginning. That’s why we’ve had our server problems and issues with logging in. The development team’s been working on this for the past week 100 percent, and by Wednesday we hope to have servers implemented as well as several of those login issues relieved.”

This news will come as relief to many fans who have struggled to log on or access the NA/EU servers. It has already been announced that there will be a 7 day extension to the 30 day trial to compensate players for the errors.

Yoshida hopes that the openness and honesty that Square Enix have countered the problems with will regain players’ trust. “We wanted to be as open as possible with the players, because if you’re open with the players, that’s how you gain the trust and hide nothing,” Yoshida said. “Tell them no lies. Once you do it, you see the results.”


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