ASUS’ Transformer Prime tablet has proven to be an exception Android-based tablet, since it’s release in December 2011. However, owners have been relatively unhappy with the tablet’s GPS capabilities, or lack thereof.
Of course, ASUS never touted the Prime as a GPS device, but as a “thanks” to those who have bought one, the company is offering a free GPS dongle, that will connect to the tablet and increase its signal reception.
In a statement sent out earlier today, ASUS said:
To our valued customers:
Thank you for purchasing the ASUS Eee Pad Transformer Prime, and helping to make it the most popular Android based tablet since its launch in December 2011. We greatly appreciate your feedback about our products, and have taken the action to improve the performance of our products. The response to the Transformer Prime generally has been overwhelmingly positive, but we understand that, in certain situations, the GPS functionality has not met some users’ expectations. Although the Transformer Prime is not a designated GPS device, as part of our unwavering commitment to customers we are offering all Transformer Prime owners a free external GPS extension kit, called a dongle, which may help improve signal reception and optimize the user experience. We are pleased to extend this offer as part of our commitment to customer service, but it does not replace, alter or amend any existing warranties you may have.
ASUS prides itself on delivering an unrivalled user experience, and we offer our sincere apologies for any inconvenience that our customers may have encountered.
Transformer Prime users can go to http://event.asus.com/ASUSPad/TF201GPS/ to get details on how to attain one of those dongles.